Reference

How km770 Handles Your Account Data

This page explains exactly what data km770 collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay transaction privacyCookie and device data policyYour right to access and deleteContact us anytime

Explore the Lobby Read FAQ

What Data We Collect and Why

km770 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect your name, email address, and the mobile number linked to your DANA, OVO, or GoPay wallet. This is needed to verify your identity before any deposit or withdrawal is processed. During a session, we also log device type, browser

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version, and IP address — standard signals we use to detect unusual access patterns and protect your account from unauthorised entry. Payment data from DANA, OVO, or GoPay transactions is handled through the respective wallet provider's own secure channel; we store only a transaction reference, not
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your full wallet credentials. If you contact our support team, the conversation record is kept so we can follow up consistently. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors require to complete your
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transaction. You can request a full copy of the data we hold on your account at any time by reaching our support team through the contact paths listed on this page. Retention periods follow applicable local law, and your account data is deleted or anonymised when
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it is no longer needed for the purpose it was collected.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security and Access

Account login uses OTP verification sent to your registered mobile number. Each session is tied to a verified device, and any new device access triggers a secondary confirmation step before the lobby opens.

Cookie and Session Data

We use session cookies to keep you logged in during a lobby visit and analytics cookies to understand which sections of the site are used most. You can block non-essential cookies from your browser settings at any time.

Wallet Transaction Records

DANA, OVO, and GoPay deposits generate a transaction reference on our system. That reference is used only for withdrawal matching and dispute resolution — your full wallet PIN and credentials are never stored on our side.

Data Retention and Deletion

We keep account records for as long as your account is active and as required under applicable local regulation. Once an account is closed and the retention period has passed, personal data is deleted or fully anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat Support

Open the live chat widget inside your account to ask about data access, correction requests, or deletion. Our team responds around the clock and can escalate privacy requests directly.

Email Privacy Request

Send a written data request to our support email address. Include your registered mobile number so we can match the request to your account record within one working day.

In-Account Settings

Some data preferences — including marketing contact opt-out and linked wallet visibility — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy on km770

These are the questions we hear most from account holders in Indonesia about how their data is handled, stored, and protected. If your question is not here, our support team is reachable via live chat around the clock.

We collect your name, email address, and the mobile number linked to your e-wallet — DANA, OVO, or GoPay. We also log your device type and IP address at login to detect unusual access and keep your account safe.

No. Your wallet PIN and login credentials stay within DANA, OVO, or GoPay's own system. We record only the transaction reference number to match your deposit or withdrawal on our side.

Yes. Contact our support team via live chat or email with your registered mobile number. We will compile and send your account data record. Response time is typically within one working day.

Submit a deletion request through live chat or our support email. Once your account is closed and any regulatory retention period has passed, your personal data is deleted or anonymised from our records.

We do not sell personal data. Data shared with payment processors — DANA, OVO, GoPay — is limited to what those providers need to complete your transaction. No marketing data is passed to unrelated third parties.

We use session cookies for login continuity and analytics cookies to see which lobby sections get the most use. Non-essential cookies can be blocked through your browser settings without affecting your account access.

How km770 Handles Your Account Data

How We Protect and Manage Your Information

Account Security and Access

Cookie and Session Data

Wallet Transaction Records

Data Retention and Deletion

Reach Us About Your Data

Live Chat Support

Email Privacy Request

In-Account Settings

Common Questions About Your Privacy on km770

01 What personal data does km770 collect when I open an account?

02 Does km770 store my DANA, OVO, or GoPay wallet credentials?

03 Can I request a copy of the data km770 holds about me?

04 How do I ask km770 to delete my account data?

05 Does km770 share my data with third parties?

06 What cookies does km770 use and can I turn them off?

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